Outsourced Driver Management: superior driver experience

You have a long-term vision for your company’s mobility issues but every day, you’re managing less important and more urgent topics. Outsourced Driver Management (ODM) simplifies your daily life while delivering superior driver experience.

ODM is a hassle-free approach that allows you to concentrate on your core business and strategic fleet tasks, while we take care of the nitty gritty. Because that’s our core business.

Our goal is to make your life easier and relieve you from the day-to-day fleet tasks by managing:

Car model selection
Vehicle configuration and order placement
Eligibility check
Premium driver care with driver satisfaction monitoring
Interaction management for drivers

All you need to do is to enjoy the benefits by reclaiming time and money and putting these to better use.

ODM helps:

Delegate administrative and operational tasks
Focus on your strategic projects
Define core processes and continuously improve them through driver input
Improve overall driver experience
Maintain consistency across all markets with local customization

A 100% digital journey

We provide a fully digitalized process thanks to our My ALD fleet manager platform and
driver mobile app.

On the platform

Fleet managers can:

Access fleet information, contract and vehicle details
Upload documents for drivers and send notifications
Request assistance for drivers
Track fleet KPIs

On the app

Drivers can:

Handle all their needs and requests
Geolocate partners for repairs, maintenance, tyres and more
Book an appointment for services in one click
Access contract, vehicle details and all relevant documents
Personalize notifications for maintenance and other services

Available in 28+ countries

ALD Car selector

Available on My ALD platform, ALD Car selector allows your drivers to select their vehicles and configure their options and accessories in line with your company car policy. Vehicle searches and comparisons can be carried out for 3 vehicles at a time, based on:

Makes, models and body types
CO2 emissions & fuel consumption
Purchase prices

Once completed, we validate the configuration and place the order on your behalf!

Available in 20+ countries

Key benefits

Fleet Managers

Benefit from a seamless service as we act as an extension of your in-house business functions
Remove time-consuming driver interactions
Bundle value-added fleet management services at competitive prices
Optimize your mobility policy and car list per country
Monitor your fleet and KPIs easily via My ALD platform

Drivers

Benefit from a seamless digital journey throughout the contract life
Access a wide range of selfservice activities available 24/7 via My ALD app
Benefit from advice on model selection in light of increased complexity due to the energy transition
Save time on model configuration and order placement
Improve overall efficiency